Fidelis Care Member Services is here to help and to answer any questions you may have.
Just call toll-free, 1-888-FIDELIS (1-888-343-3547).
Calls are answered 24 hours a day, seven days a week. Our regular business hours are Monday-Friday, from 8:30 am to 6 pm.
You can fax us at 718-896-6832.
You can also write to us at:
Member Services Department
95-25 Queens Boulevard
Rego Park, NY 11374